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Toshiba Invents Customer Service Time Machine - My m400 Tablet is En Route

There haven’t been any comics on the site since my Toshiba m205 tablet shut down (it didn’t die, by the way – its soul simply ascended to a higher spiritual plane (just like L. Ron Hubbard’s (they’re probably hanging out right now))).

Because drawing swearing stick figures is my preferred method of self-expression, I quickly ordered another Toshiba tablet. This time, it was the m400, which is the latest fancypants unit the company’s offering.

That was a couple weeks ago.

For the past few days, I’ve been logging in every three minutes to check the status of my order, and for the past few days, the estimated shipping date has been “2/21/2006” (for my friends in other parts of the world, that’s “21/2/2006”).

Yeah. Isn’t that cool? It means that my tablet is going to ship three days ago.

Since it’s impossible that the Toshibans are so silly as to have screwed up something as simple as (Today’s Date + 1), thereby automatically incrementing the estimated ship date and keeping customers from scratching their collective heads until they’ve worn holes through to their brains, I must assume that the only other possibility is the correct one: This information is true.

In other words, my Toshiba m400 is going to ship three days ago.

And it’s going to happen with this guy’s help:

Toshiba_m400_bttf_doc
1.21 jigawatts? 1.21 JIGAWATTS!

That’s right, bro, and you best find dem jigawatts soon.

I figure Doc will have to assemble a crew to travel back to sometime earlier this week so that they can properly ship my m400.

Toshiba_m400_bttf_lets_go
1.21 JIGAWATTS!

But not without having lunch first.

Toshiba_m400_bttf_lets_have_soup
Let's make soup. And then... 1.21 JIGAWATTS!

Oh – I forgot to mention that, before I knew Toshiba had invented the Customer Service Time Machine, I called their customer service line to ask about where my tablet was. I never got through, though, because I hung up after waiting for nearly forty minutes to talk to somebody.

I wish they had just mentioned in their looping recorded message that the Toshiba Customer Service Time Travel Squad was already on it and gathering plutonium for the voyage. Instead, all I got was, “Please hold – you’re, like, an awesome customer, which is why we’re going to play the Casio Keyboard version of Disco Inferno at you for the entire duration of your call. Please hold…”

Maybe I’m a fool for even having tried. But I wouldn’t have bothered with the phone if someone from Toshiba customer service had bothered to respond to en email I wrote about ten days ago.

I should be a little nicer, though. Given all the time travel and stuff going on out at Toshiba headquarters, it’s likely that my email just feel into a time vortex or something. One of my great-great-great-grandchildren will probably get the response after it finally makes it out of the Time Hole (I don’t know what a “time hole” is, but that’s probably where my email is).

Seriously. Toshiba makes me feel like a valued customer.

Toshiba_m400_bttf_en_route
WE'RE GOING TO GET RORY'S TABLET WITH ALL OUR JIGAWATTS

The only problem I can see with my theory is that, if Toshiba really were sending the Time Crew out to get my m400 shipped to me on time, I should already have it, and wouldn’t be writing this post.

Maybe their calculations were just off. Time Math is hard because (cat == 12) and people usually forget that.

In the meantime (<– ha ha), the Toshibans could always implement that (Today’s Date + 1) thing I was talking about.

That’d be sweet, yo.

Published Friday, February 24, 2006 8:24 PM by Rory

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Comments

 

JasonF said:

That's heavy.
February 24, 2006 9:55 PM
 

Bil Simser said:

Good to hear. You know, the same thing happened to me tommorow. I'm going to blog about it last week when I come back from my trip in December.
February 24, 2006 10:08 PM
 

Douglas Adams - posted before I died in '01 said:

One of the major problems encountered in time travel is not that of accidentally becoming your own father or mother. There is no problem involved in becoming your own father or mother that a broadminded and well-adjusted family can't cope with. ... The major problem is quite simply one of grammar, and the main work to consult in this matter is Dr Dan Streetmentioner's Time Traveller's Handbook of 1001 Tense Formations. It will tell you for instance how to describe something that was about to happen to you in the past before you avoided it by time-jumping forward two days in order to avoid it. ... Most readers get as far as the Future Semi-Conditionally Modified Subinverted Plagal Past Subjunctive Intentional before giving up: and in fact in later editions of the book all the pages beyond this point have been left blank to save on printing costs.
February 25, 2006 1:46 AM
 

Lindsay said:

That comment above was the BEST COMMENT EVER.
February 25, 2006 3:24 AM
 

Colin Young said:

I had some pretty significant problems with toshiba customer service a few years back. The tech support department refused to give me the number for Toshiba Corporate Relations (that would be their customer service dept) so I ended up calling the corporate # on the US website and randomly entering 4 digit (or whatever they use now) extensions until one rang and a human answered. Then I said "I'm sorry. I was looking for Corporate Relations. Could you connect me?" at which point I was put straight through to somebody who turned out to be extremely helpful. It wouldn't hurt to point out this blog and bandy-about the number of people who read it...

That said, I'll never buy from Toshiba again, but I hope you're able to get your tablet sorted (I can understand your obsessive monitoring of your shipment -- try watching a shipment coming from the UK sitting in "delivery rescheduled" status on the UPS site for 4 days without any idea of where the damn thing is or when it's going to arrive).
February 25, 2006 6:18 PM
 

JimC said:

I think that the "Toshibans" live on the other side of the planet and live in a seperate time altogether. Then again, with all this time travel going's on, they could seriously rip a whole in the whole time space fabric that clothes that really old guy "Father Time", great that is all I need a really wrinkled up old man running around the galaxy showing off his old guy stuff........ewe........
February 26, 2006 2:36 AM
 

TrackBack said:

Comic: The Adventures of Julie's Freak-Ass Cat
March 5, 2006 8:21 AM
 

TrackBack said:

Toshiba is SO RAD
May 5, 2006 9:47 PM
 

Joe said:

I think your very stupid! Toshiba is the BEST!!
December 21, 2006 5:57 PM
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